Privacy Policy

Effective Date: 01 August 2026
Last Updated: 01 August 2026

At Lithos Fitness Culture ("Lithos," "we," "our," or "us"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, purchase products, or interact with our services.

By using our website, you agree to the practices described in this Privacy Policy.


1. Information We Collect

We may collect the following types of information:

Personal Information

When you place an order, create an account, subscribe to our newsletter, or contact us, we may collect:

  • Full Name
  • Email Address
  • Phone Number
  • Billing Address
  • Shipping Address
  • Payment Information (processed securely through third-party payment gateways)
  • Account Login Information

Non-Personal Information

We may automatically collect:

  • IP Address
  • Browser Type
  • Device Information
  • Operating System
  • Pages Visited
  • Time Spent on Website
  • Referral Source
  • Cookies and Similar Technologies

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Manage your account
  • Provide customer support
  • Send order confirmations and shipping updates
  • Improve our website and customer experience
  • Respond to inquiries
  • Prevent fraud and unauthorized transactions
  • Send promotional offers and newsletters (only if you have opted in)
  • Comply with legal obligations

3. Cookies

Our website uses cookies and similar technologies to improve your browsing experience.

Cookies help us:

  • Remember your preferences
  • Keep products in your shopping cart
  • Analyze website traffic
  • Improve website performance
  • Deliver relevant promotions

You can disable cookies through your browser settings, although some website features may not function properly.


4. Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share your information only with trusted third parties such as:

  • Payment Gateway Providers
  • Shipping & Logistics Partners
  • Website Hosting Providers
  • Analytics Providers
  • Email Marketing Platforms
  • Government or Legal Authorities when required by law

All service providers are required to protect your information.


5. Payment Security

Payments are processed through secure third-party payment gateways.

Lithos Fitness Culture does not store your debit card, credit card, UPI PIN, CVV, or banking credentials.

All payment information is encrypted using industry-standard security measures.


6. Data Security

We implement appropriate technical and organizational measures to protect your personal information from:

  • Unauthorized access
  • Data loss
  • Misuse
  • Alteration
  • Disclosure

While we strive to protect your information, no method of transmission over the internet is completely secure.


7. Marketing Communications

If you subscribe to our newsletter, we may send:

  • Product launches
  • Exclusive offers
  • Fitness tips
  • Promotions
  • Company updates

You can unsubscribe at any time by clicking the "Unsubscribe" link in our emails or contacting us directly.


8. Your Rights

Depending on applicable laws, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your data
  • Withdraw consent for marketing communications
  • Request a copy of your information
  • Object to certain processing activities

To exercise these rights, please contact us using the details below.


9. Third-Party Services

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of external websites. We encourage you to review their privacy policies before providing personal information.


10. Children's Privacy

Our products and services are intended for individuals who are at least 18 years of age or have parental or guardian consent.

We do not knowingly collect personal information from children.


11. Data Retention

We retain your information only for as long as necessary to:

  • Fulfill orders
  • Provide customer support
  • Meet legal and tax obligations
  • Resolve disputes
  • Enforce our policies

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated "Last Updated" date. Continued use of the website after changes constitutes acceptance of the revised policy.


13. Contact Us

If you have any questions regarding this Privacy Policy or the handling of your personal information, please contact us:

Lithos Fitness Culture

Email: support@lithosfitnessculture.com

Phone: +91 89807 08581

Address: 12, THE SPIRE, SP RING ROAD,OPP BABYLON CLUB, SANTEJ, AHMEDABAD, GUJARAT - 382722


Disclaimer

Lithos Fitness Culture is committed to protecting your privacy and ensuring a secure shopping experience. We collect only the information necessary to process orders, improve our services, and provide customer support. We never sell your personal information to third parties.