Effective Date: 01 August 2026
Last Updated: 01 August 2026
At Lithos Fitness Culture ("Lithos," "we," "our," or "us"), we are committed to delivering your orders safely and efficiently. Please read our Shipping Policy carefully to understand the available delivery options, estimated timelines, and other important information.
We offer the following delivery methods to provide flexibility and convenience for our customers.
Our Standard Delivery service is available across India.
We offer Same Day Delivery exclusively for selected locations within Ahmedabad.
To be eligible for Same Day Delivery:
If your address is not eligible, this option may not appear during checkout.
Customers may choose to Pick Up from Store during checkout.
Orders are generally processed within 1 business day after successful payment confirmation.
Orders placed on weekends or public holidays will be processed on the next working day.
Processing times may vary during festivals, promotional events, or periods of high order volume.
Shipping charges, if applicable, are calculated during checkout based on your selected delivery method and delivery location.
Any promotional free shipping offers will be clearly displayed on our website and applied automatically where eligible.
Estimated delivery times are provided for reference only.
Actual delivery may vary depending on:
Lithos Fitness Culture is not responsible for delays caused by third-party courier services or events beyond our control.
Once your order has been dispatched, you will receive a confirmation email or SMS containing your tracking details, where applicable.
You can use the tracking information to monitor the status of your shipment.
Customers are responsible for providing complete and accurate shipping information during checkout.
Lithos Fitness Culture will not be responsible for delivery delays or failed deliveries resulting from incorrect or incomplete address details.
If an order is returned due to an incorrect address, additional shipping charges may apply for re-delivery.
Our courier partners may attempt delivery more than once based on their delivery policy.
If delivery cannot be completed after the permitted attempts due to customer unavailability or incorrect address details, the order may be returned to us.
Additional shipping charges may apply for re-shipment.
If your package arrives damaged, tampered with, or if any items are missing, please contact our customer support within 48 hours of delivery.
To help us investigate your request, please provide:
For orders selected under Store Pickup:
Some products or delivery methods may not be available in certain locations due to courier service limitations or local regulations.
We reserve the right to refuse shipment to locations that are not serviceable by our logistics partners.
Lithos Fitness Culture reserves the right to modify or update this Shipping Policy at any time without prior notice.
Any changes will become effective immediately upon publication on our website.
If you have any questions regarding our Shipping Policy or your order, please contact us:
Lithos Fitness Culture
Email: support@lithosfitnessculture.com
Phone: +91 89807 08581
Address: 12, THE SPIRE, SP RING ROAD,OPP BABYLON CLUB, SANTEJ, AHMEDABAD, GUJARAT - 382722
Lithos Fitness Culture works with trusted logistics partners to ensure timely and secure deliveries. While we make every effort to dispatch and deliver orders within the estimated timeframes, delays caused by courier services, weather conditions, public holidays, or other unforeseen circumstances may occasionally occur. Delivery timelines are estimates and are not guaranteed. Same Day Delivery is available only for eligible locations within Ahmedabad, while Store Pickup is subject to order readiness and verification at the time of collection.
